| Q: I am trying to install Music MP3 Get on Windows, and I keep getting an error message saying that the installer is corrupt. What can I do? |
| A: There may have been an error in the transmission of the installer causing it to become corrupt while it was being downloaded. Delete the installer that you have already downloaded, then try downloading it again. Also make sure that you are not using any download managers or download accelerators as they have been known to produce these errors. |
| Q: What's the difference between an "update" and an "upgrade"? If I've already paid for Music MP3 Get PRO, do I need to pay again? |
| A: To update means to install the latest version of Music MP3 Get. To upgrade is to purchase Music MP3 Get PRO. If you are already a Music MP3 Get PRO customer, you do not need an upgrade, but you may need to update. You can update for free. |
| Q: Why can't I find the file I'm looking for? |
| A: Music MP3 Get searches music from YouTube and almost all social music sites such as IMEEM, Last.fm, etc. However, if the keyword you entered doesn't meet any ".mp3" file in the entire network that Music MP3 Get connect to, you won't be able to find it using Music MP3 Get. |
| Q: Music MP3 Get isn't as connected as it used to be! I only get a "Connect Time Out" in my "Search Result" pane! |
| A: Your network might be disconnected incidentally. Otherwise, maybe our server is busy or under maintenance at that time. Please retry a while later. |
| Q: Why do some things take so long to download? |
| A: The speed of downloading depends on both the bandwidth provided by your ISP and our Online Searching
Server. If you are sure that your internet bandwidth is wide enough and in good performance, there may be too many searching requests on our server. Please try again in a moment. |
| Q: Can I download multiple songs simultaneously? |
| A: Music MP3 Get downloads songs one by one. If you have selected more than one files to download simultaneously, then any additional files you choose to download will automatically remain in the "In Queue" status until the previous task is completed. If the current task's status keeps "In Queue" for a long period, please remove the current task and try another search result. |
| Q: What happens to my active downloads if I exit Music MP3 Get? |
| A: If you exit the Music MP3 Get program, any downloads that were in progress will terminate at this time. These downloads will restart the next time you start the program if you have checked the checkbox of "Restart incomplete task when start" in the "Download List". |
| Q: How much does Music MP3 Get cost? |
A: Music MP3 Get BASIC is completely free to download and use. An enhanced version of Music MP3 Get, Music MP3 Get PRO, is also available for a one time charge. Music MP3 Get PRO can be purchased online only.
Music MP3 Get is a software application. The one-time payment for Music MP3 Get PRO is a payment to purchase a license of the program. PRO purchasers also receive technical support via email and free updates.
You will not be charged again by Music MP3 Get after your initial purchase. However if the license expired, according to the license type, you have to purchase another license. So it is strongly recommended to order a lifetime license of the PRO. |
| Q: Is there a Music MP3 Get Player? |
| A: Yes. Music MP3 Get not only allows you to download files, but also there is a built in Music MP3 Get Media Player so that you can have a trial listen before you download the mp3 music. |
| Q: What operating systems does Music MP3 Get support? |
| A: You can use Music MP3 Get on: Windows 2000, XP, Vista. |
| Q: Are there security risks associated with using Music MP3 Get? |
| A: Music MP3 Get is NOT a Peer-to-Peer or File-Sharing software, as a result, protecting your computer from accidentally accessing virus infected files on other user's. Also due to stricted to only "*.mp3" files, it keeps underages far away from downloading adult contents. |
| Q: Does Music MP3 Get have spyware? |
| A: Music MP3 Get does not have any bundled software. None. Zero. Music MP3 Get has no adware and no spyware of any kind. |
| Q: Why to upgrade to PRO? What's the difference between Music MP3 Get BASIC and Music MP3 Get PRO? |
A: Music MP3 Get offers two versions of its software:
Music MP3 Get BASIC: a free version, with a limit to download 15 full length songs;
Music MP3 Get PRO: available for a one-time charge, with NO LIMIT MP3 downloads, free technical support and updates.
The purchase of Music MP3 Get PRO gives users even more search results, unlimited, optimized, more reliable and faster downloads, a special PRO only skin, personalized support via email and free updates. So it is strongly recommended to purchase a PRO. |
| Q: How do I download and re-install the latest version of Music MP3 Get PRO without having to pay again? |
| A: You can simply download the latest BASIC version here, and after the installation click "Upgrade to PRO" then enter your SN to upgrade to the PRO. |
